Contact DAVIDsTEA Customer Service
DAVIDsTEA Phone Numbers and Emails
Toll-Free Number:
-
(855) 702-3006
Customer Service:
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+1 438 814 1941Montréal
DAVIDsTEA Emails:
DAVIDsTEA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
DAVIDsTEA Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call DAVIDsTEA is 8557023006. 74% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as DAVIDsTEA may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
DAVIDsTEA Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call DAVIDsTEA is 8557023006. 74% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as DAVIDsTEA may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call DAVIDsTEA mainly because of product/ service, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact DAVIDsTEA is customerservice@davidstea.com. 97% of customers use this email address to address their issues and concerns.
Contact Information
DAVIDsTEA Website:
DAVIDsTEA Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (ET):
Monday - Friday: 9:30AM-7:00PM
Saturday - Sunday: 10:00AM-5:00PM
How Good is DAVIDsTEA's Customer Service?
Summary of DAVIDsTEA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DAVIDsTEA?
Shipping and Delivery Question:
- “I did not receive my whole order”
- “Wrong address on order”
- “They are shipping my order to the wrong address.”
Product/ Service Question:
- “Faulty product”
- “Damaged item”
- “No product is in transit”
Request for Information Question:
- “Status of my order”
- “Just had a question.”
- “No response from them”
Return/ Replace Question:
- “Need to change my email”
- “Return”
- “Return purchase”
Payments and Charges Question:
- “Payment”
- Double charge request for a refund
- “Coupon not being accepted at checkout”
Cards Question:
- “Recently pla Ed an order but there was no place to apply my giftcards”
- “Gift card”
- “I have lost the email for my gift cards”
Activation/ Cancellation Question:
- “Cancel order”
Staff Question:
- “Customer service”
- “Poor service”
Account Question:
- “Can't get into my account”
- “Rewards”
Website/ Application Question:
- “I can get it my order but shop app delivered”
Other Question:
- “Il manque un item dans ma commande no:2261161”
- “Order problem/email problem”
- “Problème avec une commande”
Compare DAVIDsTEA Customer Service To
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